RESPONSIBLE PRACTICES

Phoenix Diamond BVBA

Phoenix Diam B.V.B.A

Our aim has always been to ensure that confidence in our products and services always remains at the highest level. It enables smooth business operations, and ultimately defines the type of clients who work with us. Phoenix Diamonds is committed to abiding to these principles.

We strongly encourage our customers to do the same, in order to help maintain the integrity of our businesses, the industry, and the image of diamonds and diamond jewelry in the eyes of the most important person, the consumer.

We are committed to running our businesses in a manner that we will have a positive impact on the societies with which we engage directly and indirectly, and the environment, through responsible business practices.




Business Practices

Phoenix Diam B.V.B.A

Buying and trading of diamonds from known origins which are part of the Kimberly Process only. Avoiding buying and trading of diamonds in and from areas where knowledge of actual conflict and human suffering occurs

The provision of proper working conditions (including health, safety, and well-being of workers) Adhering to international fair practices and regulatory frameworks relating to use of labor and employees in the workplace.

LAB GROWN INSPECTION

We ensure that the diamonds coming out of Phoenix are natural.







Confidence & Trust

Phoenix Diam B.V.B.A

Taking action to address concerns of the use of synthetic (lab created) diamonds and treated diamonds with the use of discussion and safeguards for consumer confidence.

We are educating our customers in detection methods and safeguards used. In additional to technical skills, the highest professional and ethical standards will be required to ensure that consumer trust in diamonds is maintained.

Full disclosure and assurance of natural diamonds used at each stage and at the jewelry level to maintain consumer confidence.

The segregation of natural and non-natural diamonds and gemstones at the retail level is highly important to consumer confidence towards their image of diamonds. For further information on how to align your business with Phoenix Diamond Responsible Practices Programme, please write to [email protected]